Refund and Returns Policy – JSR Unik Traders

Return Eligibility

Products can be returned within 7 days of delivery. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging with all tags intact.

Non-Returnable Items

Products that are used, damaged by the customer, or without original packaging are not eligible for return. Items purchased during special sales or clearance may also not be eligible for return.

Return Process

To initiate a return, please contact our customer support team through our Contact Us page. Provide your order details and reason for return. Once approved, we will guide you through the return process.

Refund Policy

After receiving and inspecting the returned product, we will process your refund. The refund will be credited to your original payment method within 5–7 business days.

Exchange Policy

We offer exchanges for size issues or defective products. Exchanges are subject to product availability.

Damaged or Wrong Products

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with photos. We will arrange a replacement or refund at no extra cost.